Frequently Asked Questions

Everything you need to know about shopping with ADLV

How do I know if my ADLV product is authentic?

All genuine ADLV products come with a HiddenTag authenticity label. You can download the HiddenTag app to scan the holographic sticker and verify your item's unique serial number.

What is your shipping policy for international orders?

We offer worldwide shipping via premium couriers. Orders are typically processed within 2-3 business days, and delivery times vary from 5-10 business days depending on your location.

How should I wash my ADLV oversized t-shirt?

To preserve the high-quality graphic prints and fabric, we recommend hand washing in cold water or using a gentle machine cycle. Always wash inside out and avoid tumble drying.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags and authenticity stickers attached.

How do I choose the right size?

ADLV is known for its signature 'acmé de la vie' oversized fit. Please refer to the detailed size chart on each product page to compare measurements with your favorite existing garments.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional digital wallets to ensure a secure checkout experience.